Your Privacy is Our Priority
Type Verify is committed to protecting your privacy and maintaining transparency in how we collect, use, and safeguard your personal information in our GEO optimization services.
Introduction
Type Verify, Inc. ("we," "our," or "us") operates the Type Verify platform and provides Generative Engine Optimization (GEO) services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
By using Type Verify's services, you agree to the collection and use of information in accordance with this policy. We are committed to transparency in our data practices and ensuring your personal information is protected with the same rigor we apply to our GEO optimization services.
This policy applies to all users of our platform, including those who access our free GEO audit tools, paid optimization services, and consultation offerings.
Information We Collect
Account Information: Name, email address, company details, and billing information when you create an account or subscribe to our GEO optimization services.
Usage Data: Information about how you use our platform, including GEO audit results, optimization preferences, and platform interactions.
Technical Data: IP address, browser type, device information, and cookies to improve our service performance and security.
Communication Data: Records of your communications with our support team and GEO consultation sessions.
AI Search Data: Anonymized data about your brand's performance across AI platforms for optimization purposes.
How We Use Your Information
Provide GEO Services: Deliver transparent AI search optimization, verification tracking, and performance analytics.
Platform Improvement: Enhance our GEO algorithms and develop new features based on aggregated usage patterns.
Customer Support: Respond to inquiries, provide technical assistance, and deliver consultation services.
Communication: Send service updates, optimization reports, and important account notifications.
Security: Protect against fraud, unauthorized access, and ensure platform integrity.
Legal Compliance: Meet regulatory requirements and respond to lawful requests.
Information Sharing
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Service Providers: We may share data with trusted partners who help us deliver GEO services (hosting, analytics, payment processing).
AI Platform Integration: Anonymous, aggregated data may be used to optimize your presence across AI search platforms.
Legal Requirements: We may disclose information when required by law, court order, or to protect our rights and safety.
Business Transfers: In case of merger or acquisition, your information may be transferred to the new entity.
Data Security
Encryption: All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption.
Access Controls: Strict authentication and authorization protocols limit access to your data.
Regular Audits: We conduct quarterly security assessments and penetration testing.
Compliance: Our security practices meet SOC 2 Type II and ISO 27001 standards.
Incident Response: We have established procedures for detecting, responding to, and reporting security incidents.
Data Backup: Regular encrypted backups ensure data recovery capabilities while maintaining security.
International Transfers
Global Operations: Type Verify operates globally with servers in the US, EU, and Asia-Pacific regions.
Data Localization: Where possible, we store and process data in your region to minimize international transfers.
Transfer Safeguards: International transfers are protected by Standard Contractual Clauses and adequacy decisions.
GDPR Compliance: EU users' data is processed in accordance with GDPR requirements.
Cross-Border Security: All international data transfers use encrypted channels and secure protocols.
Your Rights
Access: Request a copy of the personal information we hold about you.
Correction: Update or correct inaccurate personal information in your account.
Deletion: Request deletion of your personal data, subject to legal and contractual obligations.
Portability: Receive your data in a structured, machine-readable format.
Objection: Object to processing of your personal data for direct marketing purposes.
Restriction: Request limitation of processing in certain circumstances.
Withdrawal: Withdraw consent for data processing where consent is the legal basis.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform:
Essential Cookies: Required for platform functionality, including authentication and security features.
Analytics Cookies: Help us understand how users interact with our GEO optimization tools.
Preference Cookies: Remember your settings and customization choices.
You can control cookie preferences through your browser settings or our cookie consent manager.
Data Retention
We retain your personal information only as long as necessary to provide our GEO services and comply with legal obligations:
Account Data: Retained while your account is active and for 3 years after account closure.
GEO Analytics: Optimization data retained for 5 years to maintain service quality and historical analysis.
Communication Records: Support and consultation records kept for 2 years for quality assurance.
Contact Information
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Email: privacy@typeverify.com
Address: Type Verify, Inc., 123 AI Innovation Drive, Suite 400, San Francisco, CA 94105
Data Protection Officer: dpo@typeverify.com
We will respond to all privacy-related inquiries within 30 days and provide assistance in your preferred language where possible.